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Updated: Sep 17, 2026

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Salesforce NP-Con-102 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Nonprofit Cloud Consultant (NPC)
Exam Number:NP-Con-102
Exam Format:Scenario-based questions, Multiple-choice
Certificate Validity Period:2 years
Real Exam Qty:60
Exam Duration:105 minutes
Available Languages:English
Passing Score:64%
Exam Price:$200 USD
Related Certifications:Salesforce Certified Consultant
Salesforce Certified Administrator
Recommended Training:Nonprofit Cloud Implementation Courses
Salesforce Trailhead - Nonprofit Cloud Consultant Prep
Exam Registration:Salesforce Certification Registration
Webassessor
Sample Questions:Salesforce NP-Con-102 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:Active Salesforce Certified Administrator credential
Official Syllabus URL:https://trailhead.salesforce.com/en/credentials/nonprofitcloudconsultant

Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Integration and Data Management15%- Select data and integration tools
- Plan data migration and governance
- Manage duplicates and data quality
Topic 2: Solution Design32%- Evaluate Nonprofit Cloud, platform and third-party solutions
- Align business processes to data model and features
- Recommend use of industry common features
Topic 3: Analytics and Reporting11%- Design nonprofit-specific reports and dashboards
- Measure impact and program outcomes
Topic 4: Nonprofit Cloud Setup22%- Configure stakeholder management
- Enable features and manage permissions
- Set up program and case management
Topic 5: Implementation Strategies18%- Apply governance and change management
- Manage consulting engagement lifecycle
- Define testing and deployment strategies
Topic 6: Nonprofit Cloud Feature Configuration35%- Configure grantmaking functionality
- Configure program management and outcomes
- Configure fundraising management

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question #1

An organization wants to track the giving history and life milestones of donors. The organization's staff must be notified when a donor attends an activity, so they can reach out immediately. Which Nonprofit Cloud for Fundraising feature should the organization use?

  • A. Donor Profile
  • B. Recency, Frequency, and Monetary Value (RFM) Scoring
  • C. Timeline
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Correct Answer: C  🗳️

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Question #2

A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime. What should the consultant recommend?

  • A. Bulk API
  • B. NPSP Data Import
  • C. SOAP API
  • D. Data Import Wizard
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?

  • A. Actionable Segmentation
  • B. Actionable Relationship Center (ARC)
  • C. Action Plans
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

A Nonprofit Cloud consultant has been informed that the Donor Gift Summary data is out of date. What is the first step the consultant should take to identify the root cause?

  • A. Ensure that the record-triggered flow that updates the Donor Gift Summary is active.
  • B. Ensure that the logged in user has the appropriate field-level security on the Donor Gift Summary object.
  • C. Navigate to Monitor Workflow Services and identify the failures in the Data Processing Engine definition that calculates the data.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?

  • A. Account Engagement
  • B. Flow
  • C. Apex
  • D. Engagement Plans
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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