Salesforce NP-Con-102 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Cloud Consultant (NPC) |
| Exam Number: | NP-Con-102 |
| Exam Format: | Scenario-based questions, Multiple-choice |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60 |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Passing Score: | 64% |
| Exam Price: | $200 USD |
| Related Certifications: | Salesforce Certified Consultant Salesforce Certified Administrator |
| Recommended Training: | Nonprofit Cloud Implementation Courses Salesforce Trailhead - Nonprofit Cloud Consultant Prep |
| Exam Registration: | Salesforce Certification Registration Webassessor |
| Sample Questions: | Salesforce NP-Con-102 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Active Salesforce Certified Administrator credential |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/nonprofitcloudconsultant |
Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Data Management | 15% | - Select data and integration tools - Plan data migration and governance - Manage duplicates and data quality |
| Topic 2: Solution Design | 32% | - Evaluate Nonprofit Cloud, platform and third-party solutions - Align business processes to data model and features - Recommend use of industry common features |
| Topic 3: Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
| Topic 4: Nonprofit Cloud Setup | 22% | - Configure stakeholder management - Enable features and manage permissions - Set up program and case management |
| Topic 5: Implementation Strategies | 18% | - Apply governance and change management - Manage consulting engagement lifecycle - Define testing and deployment strategies |
| Topic 6: Nonprofit Cloud Feature Configuration | 35% | - Configure grantmaking functionality - Configure program management and outcomes - Configure fundraising management |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
An organization wants to track the giving history and life milestones of donors. The organization's staff must be notified when a donor attends an activity, so they can reach out immediately. Which Nonprofit Cloud for Fundraising feature should the organization use?
- A. Donor Profile
- B. Recency, Frequency, and Monetary Value (RFM) Scoring
- C. Timeline
Correct Answer: C 🗳️
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A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime. What should the consultant recommend?
- A. Bulk API
- B. NPSP Data Import
- C. SOAP API
- D. Data Import Wizard
Correct Answer: A 🗳️
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A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?
- A. Actionable Segmentation
- B. Actionable Relationship Center (ARC)
- C. Action Plans
Correct Answer: C 🗳️
Explanation: Only visible for BraindumpQuiz members. You can sign-up / login (it's free).
A Nonprofit Cloud consultant has been informed that the Donor Gift Summary data is out of date. What is the first step the consultant should take to identify the root cause?
- A. Ensure that the record-triggered flow that updates the Donor Gift Summary is active.
- B. Ensure that the logged in user has the appropriate field-level security on the Donor Gift Summary object.
- C. Navigate to Monitor Workflow Services and identify the failures in the Data Processing Engine definition that calculates the data.
Correct Answer: C 🗳️
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A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?
- A. Account Engagement
- B. Flow
- C. Apex
- D. Engagement Plans
Correct Answer: A 🗳️
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