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Exam Code: ITIL-4-Foundation
Exam Name: ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version)
Certification Provider: ITIL
Corresponding Certification: ITIL 4

Prepare with ITIL : ITIL-4-Foundation Deutsch exam braindumps as your best preparation materials

ITIL-4-Foundation Deutsch

Updated: Oct 27, 2026

No. of Questions: 121 Questions & Answers with Testing Engine

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ITIL ITIL-4-Foundation Deutsch Exam Syllabus Topics:

TopicDetails
Topic 1
  • Service management concepts: Basic concepts of service management are discussed in this topic. It also defines a service, components of service and the value of the service to stakeholders.
Topic 2
  • ITIL practices: Improvement of the process of service development and supporting users is discussed. It also covers those ITIL 4 practices that enable working methods.
Topic 3
  • Key metrics and performance indicators: The significance of defining and tracking metrics and KPIs is the focal point of this topic. The topic discusses the importance measure the performance and effectiveness of IT services.
Topic 4
  • Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value Chain, governance, and guiding principles is discussed in this topic.
Topic 5
  • Service Level Agreements: It highlights the role of SLAs in defining and managing service quality. The topic also explains the role of service-level management in this context.
Topic 6
  • Guiding principles: This topic covers seven guiding principles of ITIL 4. It focuses on developing a mindset to adopt ITIL practices and adapting them to your specific needs .

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-foundation-2565

ITIL ITIL-4-Foundation Deutsch Exam Overview:

Certification Vendor:AXELOS / PeopleCert
Exam Name:ITIL® 4 Foundation Examination
Exam Number:ITIL-4-Foundation
Certificate Validity Period:Lifetime (no renewal required)
Exam Duration:60 (75 for non-native English speakers)
Available Languages:Dutch, Portuguese, Italian, German, French, Korean, Chinese, Japanese, Spanish, English
Exam Price:$383 USD (exam only; varies by region and bundle)
Related Certifications:ITIL 4 Extension Modules
ITIL 4 Managing Professional
ITIL 4 Strategic Leader
Exam Format:Closed Book, Single Best Answer, Multiple Choice
Real Exam Qty:40
Passing Score:65% (26 out of 40 questions)
Recommended Training:Official ITIL 4 Foundation Training Course
Exam Registration:PeopleCert Official Registration
Pearson VUE Test Centers
Sample Questions:ITIL ITIL-4-Foundation Deutsch Sample Questions
Exam Way:Online proctored or at authorized test centers
Pre Condition:No formal prerequisites; open to all candidates
Official Syllabus URL:https://www.peoplecert.org/qualifications/itil/itil-4-foundation

ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) Sample Questions:

Question #1

Was ist definiert als „jede Komponente, die verwaltet werden muss, um einen IT-Service bereitzustellen“?

  • A. Ein Konfigurationselement
  • B. Eine Änderung
  • C. Ein Ereignis
  • D. Ein IT-Asset
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Ein Benutzer möchte wissen, wie er einen Bericht erstellt, um mit dem Service Desk in Kontakt zu treten.
Welche Praxis wird am wahrscheinlichsten bei der Lösung dieses Problems helfen?

  • A. Service-Level-Management
  • B. Verwaltung von Serviceanfragen
  • C. Vorfallmanagement
  • D. Aktivierung ändern
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #3

Welche Praxis benötigt die richtige Kultur, um im gesamten Unternehmen verankert zu sein?

  • A. Service-Level-Management
  • B. Kontinuierliche Verbesserung
  • C. Verwaltung von Serviceanfragen
  • D. Aktivierung ändern
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #4

Was ist der WAHRSCHEINLICHSTE Grund dafür, dass das Mat-Incident-Management ein temporäres Team zur Zusammenarbeit benötigt?

  • A. Um einen Vorfall an einen Lieferanten oder Partner weiterzuleiten
  • B. Damit Benutzer ihre eigenen Vorfälle durch Selbsthilfe lösen können
  • C. Um einen komplexen oder schwerwiegenden Vorfall zu lösen
  • D. Damit Kunden und Nutzer zeitnah mit Updates versorgt werden
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

Welche Rolle wäre am BESTEN GEEIGNET für jemanden mit Erfahrung in der Verwaltung von Beziehungen zu verschiedenen Interessengruppen, einschließlich Lieferanten und Geschäftsführern?

  • A. Problemanalytiker
  • B. Autorität ändern
  • C. Service-Desk-Agent
  • D. Service-Level-Manager
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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