SAP Certified - WalkMe Digital Adoption Consultant Sample Questions:
1. Which of the following element for a SmartTip is NOT AN OPTION for modifying in the "SmartTip Options"?
Choose the correct answer.
A) Add/Edit a image
B) Text Color
C) Border Color
D) Background Color
E) Icon
2. Which of the following three options are potential use cases for ShoutOut?
There are three correct answers.
A) Announce site changes
B) Validate user entry into a text field
C) Inform users of upcoming site maintenance or downtime
D) Prompt employees to complete assigned online tasks
E) Guide users in a step by step process
3. Why is it important to include goals in every Smart Walk-Thru?
Choose the correct answer.
A) Goals provide a clear pathway for users to follow and ensure they understand the product features thoroughly.
B) Goals allow users to personalize their experience during the Smart Walk-Thru by choosing which steps they want to follow.
C) Goals help determine whether a Smart Walk-Thru is successful in assisting users to complete a process.
4. Which WalkMe App helps to provide quick access to web pages that may be several clicks away?
Choose the correct answer.
A) Shuttles
B) Launchers
C) ShoutOuts
D) Smart WalkThrus
E) SmartTips
5. What are the reasons that Linear Flows are recommended as a best practices instead of multiple or Split paths?
There are three correct answers.
A) Easier to test the process and fix every issue.
B) Multiple of Splits are not useful in any scenario
C) Easier to maintain Smart Walk-Thrus in the long run
D) Users are being guided through the preferred way - one single path to achieve a goal
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: A,C,D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A,C,D |
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By Hilda

