Domain 2: User Setup (7%)
This topic evaluates the applicants’ competency in defining the stages to set up and/or maintain a user (including resetting passwords, resolving locked user accounts, assigning licenses) as well as understanding the results caused by activating/deactivating or freezing a user.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201日本語 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Administrator Exam |
| Exam Number: | ADM-201 |
| Certificate Validity Period: | 1 year (renew annually via maintenance modules) |
| Exam Format: | Multiple choice, Multi-select, Scenario-based |
| Exam Price: | $200 USD (+ tax) |
| Real Exam Qty: | 60-65 |
| Exam Duration: | 105 minutes |
| Available Languages: | English, Japanese, Spanish, French, German |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder |
| Passing Score: | 65% |
| Recommended Training: | Administration Essentials for New Admins (ADM-201) Salesforce Trailhead |
| Exam Registration: | Salesforce Webassessor |
| Sample Questions: | Salesforce ADM-201日本語 Sample Questions |
| Exam Way: | Online proctored or onsite test center (Kryterion / Pearson VUE) |
| Pre Condition: | No formal prerequisites; 6+ months hands-on experience recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
Exam Topics
As for the domains measured in the official ADM-201 validations, they are as follows:
Managing Data:While taking your ADM-201 test you will need to prove you know how to import, update, transfer, and delete data, including CSV files, and what tools are the most appropriate for each process. You will also have to show competence in explaining ways to backup data and the capabilities of data validation tools.
Automation of Workflow and Processes: Within such an area, the candidates are expected to be able to automate email templates, leads, and cases, as well as set up work rules.
Standard and Custom Objects: As you are preparing for the Salesforce ADM-201 exam, you need to make sure that you understand and can describe relationship model and standard object architecture, as well as maintain data quality, work with page layouts, administer standard fields, create formula fields, work with various record types, and create selection fields.
Security and Access: Here, one must be able to restrict logins, set up record access, manage field-level security, determine object access, control access to events, tackle record access exceptions, and implement role hierarchy to manage records.
Sales and Marketing Applications: Among other things, candidates should know how to describe Salesforce Content capability, campaign management, lead automation tools, as well as understand the implications and capabilities of the sales process.
Service and Support Applications: The issues here will mainly have to do with the capabilities of case management. Thus, you will be asked several questions about case processes, settings, and assignments. In addition, before enrolling in the official exam make sure you have a clear understanding of Salesforce Knowledge and Salesforce Communities.
Analytics-Reports and Dashboards: This topic will get into the options available when creating or customizing a report, or modifying dashboards. Additionally, to do well on the test, it’s a must for you to know how to share a model on reports including the impact of sharing, and have a solid understanding of the capabilities of custom reports.
Salesforce ADM-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service and Support Applications | 10% | - Knowledge and Communities
|
| Configuration and Setup | 15% | - Company settings
|
| Object Manager and Lightning App Builder | 15% | - Lightning App Builder
|
| Sales and Marketing Applications | 10% | - Sales Cloud features
|
| Data and Analytics Management | 17% | - Data management
|
| Automation | 15% | - Process Automation
|
| Agentforce AI | 8% | - AI capabilities
|
| Productivity and Collaboration | 10% | - Mobile and integrations
|
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