Exam Code: 920-482
Exam Name: CallPilot Rls.5.0 Networking, Upgrades, and Troubleshooting
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification

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Nortel 920-482 Exam Overview:

Certification Vendor:	Nortel Networks
Exam Name:	CallPilot Rls.5.0 Networking, Upgrades, and Troubleshooting
Exam Number:	920-482
Passing Score:	70% - 75%
Exam Format:	Multiple Choice, Scenario-Based Questions
Exam Duration:	90 minutes
Available Languages:	English
Related Certifications:	CallPilot Rls.5.0 Installation & Commissioning CallPilot Rls.5.0 System Administration Nortel Certified Expert (NCE)
Exam Price:	$125 USD
Real Exam Qty:	65 - 70
Certificate Validity Period:	Retired since November 30, 2010
Recommended Training:	Nortel CallPilot Rls.5.0 Official Student Guides
Exam Registration:	Formerly via Prometric / VUE
Sample Questions:	Nortel 920-482 Sample Questions
Exam Way:	Proctored test at authorized test centers (retired)
Pre Condition:	Recommended: Completion of CallPilot Rls.5.0 Installation training or equivalent field experience
Official Syllabus URL:	https://en.wikipedia.org/wiki/Nortel_certifications

Nortel 920-482 Exam Syllabus Topics:

Section	Weight	Objectives
Upgrades and Migration Procedures	25%	- Software installation and patching - Migration from previous releases - Pre-upgrade planning and requirements - Post-upgrade verification
CallPilot Rls.5.0 Networking Concepts	30%	- Network architecture and protocols - VoIP integration and signaling - Network security and access control - IP connectivity and configuration
System Troubleshooting	35%	- Network and connectivity issues - Voice messaging and feature problems - Logs, diagnostics, and recovery procedures - Hardware and software fault isolation
System Management and Maintenance	10%	- Backup and restore operations - Interoperability with Meridian/CS1000 - Performance monitoring and optimization

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