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Nortel 920-338 Exam Overview:
| Certification Vendor: | Nortel (now Avaya) |
|---|---|
| Exam Name: | BCM50 Rls.3.0 BCM200/400 Rls 4.0 and BCM450 Rls. 1.0 Installation & Configuration |
| Exam Number: | 920-338 |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Passing Score: | 65% - 70% |
| Real Exam Qty: | 70 - 75 |
| Exam Format: | Multiple Choice, Multiple Response |
| Related Certifications: | Nortel Certified Design Specialist (NCDS) Nortel Certified Technology Specialist (NCTS) |
| Exam Price: | USD $125 - $150 |
| Available Languages: | English |
| Recommended Training: | BCM System Documentation |
| Exam Registration: | Prometric Testing |
| Sample Questions: | Nortel 920-338 Sample Questions |
| Exam Way: | Delivered in-person at Prometric test centers |
| Pre Condition: | No mandatory prerequisites; recommended knowledge of BCM systems and telephony basics |
Nortel 920-338 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Overview & Hardware Installation | 25% | - Power, grounding, and cabling requirements - BCM50 Rls.3.0, BCM200/400 Rls.4.0, BCM450 Rls.1.0 architecture - Initial power-up and verification - Hardware components, modules, and rack installation |
| Topic 2: Telephony Configuration | 25% | - Call routing, dial plans, and service codes - Trunk configuration (analog, digital, IP) - Station and extension setup - IP telephony and VoIP settings |
| Topic 3: System Configuration & Setup | 30% | - Date, time, and regional configuration - Licensing and feature activation - Using Element Manager and BCM Unified Manager - Basic system parameters and network settings |
| Topic 4: Maintenance, Troubleshooting & Upgrades | 20% | - System backup and restore procedures - Common issues and resolution - Alarm monitoring and fault isolation - Software upgrades and patch installation |
By Gordon
