Exam Code: 920-108
Exam Name: NNCSS-Periphonics MPS 100 Technical Support
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification

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Updated: Sep 09, 2026

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Nortel 920-108 Exam Overview:

Certification Vendor:	Nortel Networks
Exam Name:	NNCSS-Periphonics MPS 100 Technical Support
Exam Number:	920-108
Real Exam Qty:	65 - 100
Related Certifications:	NNCSS (Nortel Networks Certified Support Specialist) Track
Exam Price:	Not officially published (historical estimate ~$125 - $150 USD)
Passing Score:	70% - 75%
Exam Format:	Multiple Choice, Scenario-Based Questions
Exam Duration:	90 minutes
Certificate Validity Period:	Expired / Retired certification
Available Languages:	English
Recommended Training:	Nortel Official MPS 100 Technical Support Training (retired)
Exam Registration:	Original registration portal (retired)
Exam Way:	Computer-based testing at authorized test centers (formerly Pearson VUE / Prometric)
Pre Condition:	No formal prerequisites; recommended working knowledge of Periphonics MPS 100 systems
Official Syllabus URL:	https://web.archive.org/web/*/nortel.com/certification

Nortel 920-108 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Configuration & Administration	25%	- Database and file system management - Feature and service configuration - User and access management - System configuration parameters
Topic 2: System Interoperability & Integration	10%	- Integration with telephony networks - Protocol support and interoperability - Performance monitoring and optimization
Topic 3: Installation & Commissioning	25%	- Initial system startup and verification - Hardware installation and cabling - Software installation and configuration - Site preparation and requirements
Topic 4: MPS 100 System Overview & Architecture	20%	- Software components and operating environment - System interfaces and connectivity - Hardware components and system architecture
Topic 5: Maintenance & Troubleshooting	20%	- Backup and restore procedures - Alarm and log analysis - Fault isolation and resolution - Routine maintenance procedures

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