Avaya 77201X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office™ Platform Implement Certified Exam |
| Exam Number: | 77201X |
| Certificate Validity Period: | 3 years |
| Passing Score: | 69% - 70% |
| Exam Duration: | 90 minutes |
| Related Certifications: | Avaya IP Office Platform Technical Associate Implement (ASTA-7720) Avaya Certified Support Specialist (ACSS) - IP Office |
| Exam Price: | 125 USD - 129 USD |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 60 - 62 |
| Recommended Training: | Implementing Avaya IP Office Platform (ILT/VILT) |
| Exam Registration: | Avaya Learning Pearson VUE |
| Sample Questions: | Avaya 77201X Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | Recommended: Basic knowledge of telephony, IP networking; hands-on experience with Avaya IP Office platform |
| Official Syllabus URL: | https://www.avaya.com/en/learning/services/certification/ |
Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Applications and Endpoints | 15% | - Integration with third-party systems - Unified Communications applications - Avaya endpoints and telephones |
| Topic 2: IP Office Platform Architecture | 20% | - Hardware and software components - IP Office editions and feature sets - Deployment models and sizing - Server Edition and 500V2 architecture |
| Topic 3: System Administration and Features | 25% | - User and extension management - Voice features and services - Call routing and dial plan configuration - System maintenance and backup |
| Topic 4: Installation and Initial Configuration | 25% | - Pre-installation planning and requirements - Network integration and IP connectivity - Software installation and upgrade - Basic system configuration |
| Topic 5: Troubleshooting and Optimization | 15% | - Diagnostic tools and logs - Performance optimization - Common issues and resolution |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which feature allows an IP Office user to hold a call and retrieve it later?
A) Call Transfer
B) Call Park
C) Call Pickup
D) Call Hold
2. What is the default username for IP Office Server Edition Web Control?
A) root
B) Administrator
C) admin
D) security
3. What is the purpose of the Avaya IP Office Web Manager?
A) To manage voicemail greetings
B) To upgrade IP phone firmware
C) To monitor call quality
D) To provide a web-based configuration interface for Server Edition
4. Which feature allows a user to redirect calls to voicemail immediately?
A) Call Diversion
B) Call Forwarding
C) Voicemail Collect
D) Do Not Disturb
5. What are the license keys on Server Edition Licenses based on?
A) Hardware components in the server
B) The site ID assigned by Avaya
C) A featured key Dongle serial number
D) A digital certificate supplied by a certificate authority
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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