Avaya 7304.1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya CallPilot(TM) Maintenance Exam |
| Exam Number: | 7304.1 |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Answer |
| Exam Duration: | 90 minutes |
| Passing Score: | 69% |
| Certificate Validity Period: | 2 years |
| Exam Price: | 125 USD |
| Related Certifications: | Avaya CallPilot Certified Specialist |
| Real Exam Qty: | 56–68 |
| Recommended Training: | Avaya CallPilot Maintenance Official Course |
| Exam Registration: | Pearson VUE Registration Avaya Learning Center |
| Exam Way: | Proctored onsite at Pearson VUE test centers or online proctored |
| Pre Condition: | Basic knowledge of Avaya CallPilot, Communication Manager, and IP telephony; relevant field experience recommended |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 7304.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Administration & Management | 25% | - System backup and restore procedures - Using CallPilot Manager - Shared distribution lists and services - Mailbox and user administration |
| Topic 2: Installation & Initial Configuration | 20% | - Database configuration and parameters - Network and connectivity setup - Server installation and setup |
| Topic 3: System Architecture & Overview | 20% | - System design and capacity planning - CallPilot platform components - Integration with Communication Manager |
| Topic 4: Maintenance, Troubleshooting & Diagnostics | 15% | - Software updates and patches - Log analysis and error diagnosis - System health monitoring - Common fault resolution |
| Topic 5: Feature & Service Configuration | 20% | - Shared telephone messaging - Advanced services and integration - Telephone remote service activation - Voice messaging and call answering |
We're so confident of our products that we provide no hassle product exchange.


By Hardy

