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Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
1. How do Basic Hunt Groups operate within Communication Manager to improve call handling?
A) By locking stations that are not actively participating in call handling
B) By ensuring that calls are never missed, as they are distributed among group members
C) By allowing all calls to be picked up by the first available agent
D) By encrypting the call data within the group
2. Why are live monitoring and trace commands valuable in system maintenance?
A) They allow for immediate correction of network issues.
B) They provide historical data analysis.
C) They reduce the need for manual system checks.
D) They automate most of the administrative tasks.
3. What are the functions of Feature Access Codes (FAC) within Communication Manager?
(Choose Two)
A) To enable quick dialing of frequently called numbers
B) To configure and activate system features
C) To initiate services such as call forwarding or conferencing
D) To restrict access to certain network areas
4. What aspects of the Communication Manager are typically managed through its dial plan?
A) User access levels
B) Software version updates
C) Call routing and numbering schemes
D) Physical hardware configurations
5. Which elements are typically included in a Uniform Dialing Plan (UDP) in Communication Manager?
(Choose Three)
A) Directories synchronized across multiple sites
B) Consistent dialing patterns for internal and external calls
C) Fixed-length extension numbers
D) Predefined area codes for all users
E) Automated user authentication for every call
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B,C | Question # 4 Answer: C | Question # 5 Answer: B,C,D |
By Wythe
