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Exam Code: 3000.3
Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification

Prepare with Avaya : 3000.3 exam braindumps as your best preparation materials

3000.3

Updated: Oct 22, 2026

No. of Questions: 59 Questions & Answers with Testing Engine

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Avaya 3000.3 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
Exam Number:3000-3
Available Languages:English
Related Certifications:Avaya Certified Support Specialist (ACSS) – Small and Medium Enterprise (SME) Communications
Real Exam Qty:59
Certificate Validity Period:Exam retired (retired on June 23, 2012)
Exam Duration:90 minutes
Exam Format:Multiple Response, Multiple Choice
Sample Questions:Avaya 3000.3 Sample Questions
Exam Way:Historically delivered through Pearson VUE authorized testing centers; this exam has been retired.
Pre Condition:No mandatory prerequisite exam; intended for candidates with knowledge and experience in Avaya IP Office SME communications solutions.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 3000.3 Exam Syllabus Topics:

SectionObjectives
Topic 1: IP Office Hardware and Components- Platform hardware selection
  • 1. Interface cards
  • 2. Control units and expansion modules
  • 3. Digital and analog endpoint support
Topic 2: Telephony and Messaging Applications- Communication applications
  • 1. Meet-me conferencing
  • 2. Auto attendant and messaging features
  • 3. VoiceMail Pro
Topic 3: Implementation and Configuration- System deployment
  • 1. Licensing and feature activation
  • 2. User and extension configuration
  • 3. Initial configuration
Topic 4: Infrastructure Data Gathering- Customer productivity requirements
  • 1. Current PBX/key system features and dial plan
  • 2. Existing telecom infrastructure
  • 3. Business application integration requirements
  • 4. Existing data network
Topic 5: Call Routing and Networking- Multi-site networking
  • 1. Voice Compression Module utilization
  • 2. Call routing optimization
  • 3. Trunk resource planning
  • 4. Small Community Network (SCN) design
Topic 6: Maintenance and Troubleshooting- Operational support
  • 1. Common issue resolution
  • 2. Performance verification
  • 3. Fault diagnosis
Topic 7: Solution Design- SME communications solution architecture
  • 1. IP Office platform selection
  • 2. Capacity planning
  • 3. Site topology and scalability

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question #1

Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

  • A. Avaya telephones
  • B. one-X Portal for IP Office
  • C. one-X Portal
  • D. IP Office Manager
  • E. VoiceMail Pro Clint
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Question #2

In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

  • A. Log on
  • B. General
  • C. Dependencies
  • D. Advanced
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

  • A. Office Phone Manager Pro
  • B. Office Video Softphone
  • C. Office Voice Portal
  • D. Office Softconsole
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

Which hunt group supports Forward Hunt Group Calls?

  • A. Collective Call Waiting
  • B. Collective
  • C. Sequential
  • D. Longest Waiting
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

  • A. Outcalling
  • B. Voicemail Pro with IMS
  • C. Message Manager
  • D. Voicemail Pro with UMS
  • E. Unified Messaging
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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