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CompTIA 220-701 Exam Overview:
| Certification Vendor: | CompTIA |
|---|---|
| Exam Name: | CompTIA A+ Essentials (2009 Edition) |
| Exam Number: | 220-701 |
| Real Exam Qty: | Approx. 100 |
| Certificate Validity Period: | 3 years |
| Related Certifications: | CompTIA A+ Practical Application (220-702) |
| Passing Score: | 675 (scale 100–900) |
| Exam Duration: | 90 minutes |
| Exam Format: | Linear format, Multiple-choice |
| Available Languages: | Simplified Chinese, Spanish, Portuguese, Japanese, French, English, Traditional Chinese, Korean, German |
| Exam Price: | $168–$226 USD |
| Recommended Training: | CompTIA Official Study Guides |
| Exam Registration: | CompTIA Official Site Pearson VUE |
| Sample Questions: | CompTIA 220-701 Sample Questions |
| Exam Way: | Computer-based test at authorized testing centers (Pearson VUE / Prometric); retired as of Dec 31, 2013 |
| Pre Condition: | No formal prerequisites; CompTIA recommends 500 hours of hands-on IT experience |
| Official Syllabus URL: | https://www.comptia.org/certifications/retired/a-plus-essentials-220-701 |
CompTIA 220-701 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operating System and Software | 20% | - File Systems and Disk Management - Application Installation and Support - OS Troubleshooting - Windows OS Installation and Configuration |
| Topic 2: Operational Procedure | 10% | - Documentation and Asset Management - Safety and Environmental Guidelines - Communication and Professionalism |
| Topic 3: Security | 8% | - Access Control and Authentication - Malware Prevention and Removal - Physical and Digital Security - Security Fundamentals |
| Topic 4: Troubleshooting, Repair & Maintenance | 20% | - Preventive Maintenance Procedures - Troubleshooting Methodology - Hardware and Component Issues |
| Topic 5: Networking | 15% | - Networking Concepts and Protocols - Wireless Networking - TCP/IP Configuration and Connectivity - Network Hardware and Cabling |
| Topic 6: Hardware | 27% | - Laptops and Portable Devices - PC Components and Peripherals - Storage Devices and Interfaces - Printing and Imaging Devices |
CompTIA A+ Essentials (2009) Sample Questions:
Which of the following BIOS settings is MOST likely to speed up the boot process when disabled?
- A. Advanced Configuration and Power Interface
- B. Plug and Play
- C. IDE Auto Detect
- D. BIOS Administrator Password
Correct Answer: C 🗳️
A user reports that their UPS is making a loud beeping sound. Which of the following would cause this problem?
- A. The UPS is in power management mode.
- B. The UPS battery is not charged.
- C. The UPS is overcharged.
- D. Incorrect wattage on the power supply.
Correct Answer: B 🗳️
A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?
- A. Establish a plan of action to resolve the problem
- B. Test the theory to determine cause
- C. Verify full system functionality
- D. Implement the solution
Correct Answer: B 🗳️
A user's laptop does not produce sound even though the volume settings are at maximum in the operating system. Which of the following would MOST likely resolve this issue?
- A. A new speaker
- B. A hardware volume control
- C. A BIOS update
- D. A new sound card
Correct Answer: B 🗳️
If a technician is getting frustrated during a support call, which of the following could the technician employ to avoid irritating the customer?
- A. Ask the caller to call back in a while.
- B. Put the caller on hold briefly and take a deep breath.
- C. Pass the caller to another support representative.
- D. End the call quickly, even if a solution has not been found.
Correct Answer: B 🗳️
By Oscar
