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Exam Code: 1z0-562
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Certification Provider: Oracle
Corresponding Certification: OPN Certified Specialist

Prepare with Oracle : 1z0-562 exam braindumps as your best preparation materials

1z0-562

Updated: Sep 04, 2025

No. of Questions: 77 Questions & Answers with Testing Engine

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Oracle Utilities Customer Care and Billing 2 Essentials

Preparation Guide for Oracle 1z0-562 Certification Exam

Introduction

The Oracle Utilities Customer Care and Billing 2 Essentials Certification Exam certifies the candidate has an understanding of Oracle customer care and billing technology. This certificate is also known as Oracle 1z0-562 Exam which is a benchmark for experience and expertise recognized by employers across the globe.

Oracle 1z0-562 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Manage Overpayment and Payment Distribution
  • Manage Payment Arrangements and Pay Plans
Topic 2
  • Route Management and Field Activity Upload
  • Configure and Manage To Do Functionality
  • Understand Maintenance Objects
Topic 3
  • Configure and Manage Credit & Collections and Overdue Processes
  • Determine Customer Account Structure
Topic 4
  • Maintain Service Cycles, Routes and Field Activity Upload
  • Use the Oracle Utilities Application Framework
Topic 5
  • Configure using Bundling Capabilities
  • Navigate the Oracle Utilities Customer Care and Billing User Interface
Topic 6
  • Configure and Manage Adjustments
  • Apply Business Object Life Cycle
  • Business Object Business Rules
Topic 7
  • Manage Field Activities and Field Orders
  • Locate Help Documentation and Text
  • Use and Maintain Control Central

Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html

Brief Details

Following are the quick details related to the Oracle 1z0-562 Certification Exam

  • Exam type: Multiple Choice Questions

  • Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates

  • Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.

  • Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal

  • Exam Code: 1z0-562

  • Number of Questions: 70 Questions

  • Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials

  • Pass Score: 60%

  • Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.

  • Duration: 120 minutes

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