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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Which of the following features support a claim that Avaya IP Office TM makes it easier to record calls, manage and report upon such recordings? (Select two.)

A) Cloud Operations Manager
B) Avaya Call Reporting
C) Web RTC High Availability
D) Media Manager
E) Simplified Web Self-Administration

2. Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?

A) Quality Management Edition
B) Standard Edition
C) Recorder Edition
D) Desktop Trigger
E) Workforce Management

3. Which of the following Avaya IP Office TM editions would you position as options for a customer seeking communications for 450 employees who require access to advanced features and high availability/resiliency? (Select two.)

A) Basic Edition
B) Preferred Edition
C) Select Edition
D) Server Edition
E) Essential Edition

4. Your customer describes a recent situation in which they were not able to accurately forecast demand and were short-staffed as a result.
Which feature of Avaya IX TM Workforce Engagement Select would help this customer mor effectively manage staff?

A) Coach and Learn
B) Live Monitor
C) Desktop Trigger
D) Analyze module
E) Workforce Management

Solutions: